Ford Motor Company of Southern Africa (Manufacturing)(Pty)Ltd is a registered financial service provider, FSP No. 48173.
 Underwritten by Guardrisk Insurance Company Limited, FSP75.
 Centrevo (Pty) Ltd is a registered financial service provider, FSP No 44890.
INFORMATION WE COLLECT AND RECEIVE
We collect and receive information about you in the following ways:
Information you give us
This includes any information that you provide to us directly:
when you sign-up to utilise our services;
by filling in forms on our websites, or those provided to you;
when you enter a competition, promotion or complete a survey;
by posting comments or content on our social media pages; or
when you contact us or we contact you and you provide information directly to
What personal information we collect
When you register to use our services, you will be required to provide us with the
which may include;
name and surname;
contact number and email address;
identity or passport number;
date of birth; and
Information we collect or receive when you use our website or social media platforms
information when you use websites or social media platforms by using cookies,
web beacons and other technologies. Depending on how you access and use websites, we
Information we infer about you based on your
interaction with products and
Device information (for example the type of device you're using, how you access
platforms, your browser or operating system and your Internet Protocol ("IP")
Information from third-party sources
We may receive additional information about you that is publicly or commercially available
and combine that with the information we have collected or received about you in in other
HOW WE USE THE INFORMATION WE COLLECT AND RECEIVE
We use the information we collect and receive for the following general purposes:
to provide you with information, products or services you request from us;
in order to refer you to an appropriate third-party service provider;
to communicate with you;
to provide you with support; and
to provide effective advertising (for example to be provide you with news, special offers and
general information about other goods, services and events which we offer, that are similar to
those that you have already hired or enquired
HOW WE SHARE THE INFORMATION WE COLLECT AND RECEIVE
We don’t sell your personal information to third parties for their marketing purposes.
We may share information
in one of the following ways:
we may disclose your personal information to a limited number of our employees
and third party service providers (other than those who we refer you to), who we
assist you to interact with;
our business partners. We may share non-personally identifiable information with
select business partners;
other parties in response to legal process or when necessary to conduct or
protect our legal rights;
companies that provide services to us. Companies that provide services to us or
act on our behalf may have access to information about you. These companies
are limited in their ability to use information they receive in the course of providing
services to us or you; and
3.2.5. third-parties where you provide consent. In some cases, third-parties (often
advertisers) may wish to attain information about you in order to promote their
products to you, or for whatever other reason. We may share information with
third-parties where you provide consent in the form of an explicit opt-in. Before we ask you to opt-in, we will endeavour to provide you with a clear description of
would be shared with the third-party. Remember that
once you have opted in to allow us to send your information to the third-party, we
cannot control what they do with your
; therefore, be sure to
investigate their privacy policies before providing permission for us to share your
You have the right to ask us not to contact you for marketing purposes. You can exercise this
right at any time by using any of the various "opt-out" options that
we will always provide to
you when we communicate with you. We won’t send you marketing messages if you tell us
not to but we will still need to send you service-related messages.
to do so.
We want to make sure that any
we hold about you is up to date. So, if
you think your personal information is inaccurate, you can ask us to correct or remove it.
RETENTION OF PERSONAL
We will retain your personal information only for as long as is necessary for the purposes set out in
agreements and policies.
OUR COMMITMENT TO SECURITY
The security of your
is important to us. While we strive to use commercially
acceptable means to protect your personal information, we cannot guarantee its absolute security.
However, we do employ a number of safeguards intended to mitigate the risk of unauthorized access
or disclosure of your information. We will do our best to protect your personal information and we will
use up to date technology that will help us to do this. We will at all times comply with our obligation
under applicable law.
TRANSFER OF PERSONAL INFORMATION
We are based in and operate from South Africa. Your information, including personal
information, may be transferred to and maintained on servers located outside of your country
of residence, where the data privacy laws, regulations and standards, may not be equivalent
to the laws in your country of residence.
We might transfer your personal information to places outside of South Africa and store it
there, where our suppliers might process it. If that
happens, your personal information will
only be transferred to and stored in country that has equivalent, or better, data protection
legislation than South Africa or with a service provider which is subject to an agreement
requiring it to comply with data
protection requirements equivalent or better than those
applicable in South Africa.
Your use of our website, followed by your submission of information to us, represents your
consent to such transfer.
We will take all steps reasonably necessary to ensure
LINKS TO OTHER WEBSITES
Our website or social media platforms may contain links to and from websites, mobile applications or
services of third parties, advertisers or affiliates. Please note that we are not responsible for the
privacy practices of such other parties and advise you to read the privacy statements of each
website you visit which collects personal information.
policy will be posted on our website and will be effective from the date of posting.
ACCESS TO YOUR PERSONAL INFORMATION
You may at any time request:
confirmation that we hold your personal information;
access to your personal information;
the identities or categories of third parties to whom we have disclosed your
personal information; or
that we correct or delete any personal information that is incomplete, misleading,
inaccurate, excessive or out of date.
Requests may be made in writing to